students and adults tutoring (language school and individual programs) preparation for exams and tests (TOEFL, FCE, OGE, EGE)

Translation in the field of jurisprudence

- Work closely within Management Team to ensure Sales Plans are aligned with the strategic goals of the Business Plan - Develop and execute annual and quarterly Sales Plans - Hands-on management of Sales Team (two Business Development Managers); coordinating sales effort, meetings. - identify key overseas targets and work with local agents to drive new business Prioritisation of deal closes to target timelines and revenues - Weekly reporting of sales -package tour formation -visa support - terminating call processing, business correspondence - individual and group reservations - document flow - direct marketing - supplier relationship management - development of the agency network, - marketing - written translation and interpreting services

-package tour formation -visa support -counseling of customers, educate travelers and tourists on historical sites and places of interest, provide travel guide and information on tourist spots and historical sites. - terminating call processing, business correspondence - individual and group reservations - document flow - direct marketing - supplier relationship management, (Russian and foreign suppliers, by correspondence, calls, meetings) - billing, site content managing , development of the agency network, - marketing - visiting exhibitions, participation in promotional tours, seminars - written translation and interpreting services

Checking in, checking out and providing guest assistance standarts To maintain high visibility during pick period in order to ensure smooth running of operations, promote good publick relations, take coorective actions and handle customers` complaints to ensure their satisfaction To greet VIP guests and escort them to their room To coordinate FO duties with various departments To identify training needs, plan training activities Cooperation with travel agencies.

Recruiting candidates for employment, processing job applications, training new employees, managing the staff, other administrator’s responsibilities- settlement of disputes, inspection to check quality of personnel’s work, etc.

Foreign Languages and Method of Teaching, English and French Department,, Diploma

World’s Literature and Russian

TransLink SPb

Montora, Education Certificate